5
5 accommodation
5 service
5 food
Very good!!
We rested with my daughter in a hotel on 09/26/2015 - 10/16/2015. (room 1221). There were not the first time. We arrived at the hotel late, after 22.00. Despite the late time, we had a dinner . Then quickly settled into a room. Rooms are clean, comfortable, all electronics work well, such as television, air conditioning, shower, refrigerator, hair dryer. If something breaks down, it is replaced at the first request.
Beach: All the beds are new. Towels every day was clean, wash. And the fact that towels are in spots, it's vacationers themselves to blame, because for eating and drinking on the beach equipped with a special area with tables and chairs. Garbage from the beach (brought by wind and water from a nearby public beach) are cleaned constantly throughout the day.
Pool: clean. There is special shallow and safe pool for young children. Of course, under the adult supervision.
Guest relation: Valeria helping guests with any questions which have been solved very quickly. She helped me a lot during my stay. Lera is always friendly, smiling. Thank you!) I also want to say “thank you” to Guest relation of El Palacio Lara, who also helped me personally on some issues of our hotel.
Restaurant: Thank you to the manager Mr. Ahmed Rashad personally from me! The restaurant food is fresh, delicious, great choice of fruits, pastries. Plates and glasses are clean, everything is in order. Exelent stuff and quality control.
Bar: on issues of bar helped me manager Mr. AbdElkareem. From me personally thank to him! All bars have always been a great selection of alcoholic and non-alcoholic beverages. If something is over, it was quickly brought from the hold.
Also a special thank you from me managers Mr. Ehab Hatem and Mr. Yasser El Shahat. They helped me a lot, providing all information about the restaurant, bar as well as on economic questions of hotel, and solving even minor issues.
Thanks for all the hotel stuff and hope to be your guest soon!
20:10 30.03.16
Dear Инна
Thank you for taking the time to write a review about your recent holiday with us. Your feedback and opinion is very important to us we are very happy you had a wonderful holiday with us and where able to take home great memories of your stay. Thank you for choosing to stay with us and we look forward to welcoming you back in the future.
Sunny Days Egypt Team
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