The hotels usually provide different kinds of small presents for guests who have any sort of memorable occasions during their stay - for example, some hotels gift souvenirs with hotel’s symbols to their regular guests, or provide a cake and champagne to guests on their birthdays. Newlyweds and honeymooners typically have their room decorated, as well as receive fresh fruit and a bottle of wine or champagne on arrival. Rules and regulations for providing compliments are different in every hotel and depend on the hotel’s concept, therefore questions related to compliments are fully in the competence of the hotel’s representatives. Please note that you should provide information about your upcoming memorable date on the stage of booking.
Compliments for regular guests
Приветственная открытка, Тарелка фруктов, Бутылка вина ***Для получения комплимента обязательно предъявить сертификат бонуса в ОТДЕЛ ПО РАБОТЕ С ГОСТЯМИ.
Compliments for birthday
Greeting card
Romantic dinner
Cake
***To receive the complement, you must present a bonus certificate to the GUEST RELATION DEPARTMENT.
Compliments for newlyweds
Bottle of wine
Breakfast in the Room(one time free, rezervation before 1 day)
Fruit plate
Room decoration
Varieties of species of walnut.
***To receive the complement, you must present a bonus certificate and a copy of the marriage certificate to the GUEST RELATION DEPARTMENT.