COMPLIMENTS UPON ARRIVAL
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In total - 4
The hotels usually provide different kinds of small presents for guests who have any sort of memorable occasions during their stay - for example, some hotels gift souvenirs with hotel’s symbols to their regular guests, or provide a cake and champagne to guests on their birthdays. Newlyweds and honeymooners typically have their room decorated, as well as receive fresh fruit and a bottle of wine or champagne on arrival. Rules and regulations for providing compliments are different in every hotel and depend on the hotel’s concept, therefore questions related to compliments are fully in the competence of the hotel’s representatives. Please note that you should provide information about your upcoming memorable date on the stage of booking.
Compliments for regular guests
For our regular guests, our hotel gives a fruit basket in the room. We ask you to report this condition at check-in time.
Compliments for birthday
For the guests celebrating their Birthday, our hotel gives a cake or a fruit basket in the room.(optional) We ask you to report this event at check-in time.
Compliments for newlyweds
For the guests celebrating their honeymoon, our hotel gives a fruit basket in the room. We ask you to report this event when you book your stay and present a marriage certificate at check-in time. The voucher should has contain obligatory note [Honeymoonersk from travel agency.
Special conditions for pro travel agents
For the guests from Travel Agents our hotel gives a fruit basket in the room. We ask you present a business cards at check-in time. For the guests from Travel Agents our hotel prepare private VIP-orientation. We ask you present a business cards at check-in time. For the guests from Travel Agents our hotel prepare room upgrade (subject to availability) and early check in / late check-out (subject to availability). We ask you for a preliminary inquiry and present a business cards at check-in time.