4.3
5 accommodation
5 service
3 food
Superb hotel.
Amintra on guest relations was absolutely superb. Give that girl a pay rise. She deserves it so much. Thank you for looking after us. She is an absolute credit to the hotel. She literally could not do enough for us. The hotel is super so much to do. Cascade zone is incredible. Def the best part of the resort. The rooms in the new part are fabulous and the swim up pool bar up there really cool too. Loved it....... 😍 the only downside is the no WiFi in the rooms it really really would enhance the hotel.
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Unbelievable girl on reception best they have so friendly and warm and welcoming. Give that girl a pay rise
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11:22 20.11.23
Dear Valuable Guest,
Thank you very much for your review and for taking the time you dedicated to posting it.
We hope you have taken home some wonderful memories of your time with us and we look forward to seeing you on your next trip to Hurghada. Most of all, we are glad to read that you particularly highlighted the friendly and helpful team and we will be happy to pass on your great feedback to all our colleagues, especially the mentioned ones.
Best Regards,
Guest Relations Team
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