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Dear Arabia Azur Management, Thank you for your response and attention to my comments regarding my stay at your hotel. I would like to clarify that my criticism is constructive, as the issues described objectively exist and may be noticed by other guests who encounter similar situations. These are not subjective perceptions but real shortcomings that impact the overall experience. Regarding the room location: on the booking website through which I reserved my room, only two options were offered—standard and junior suite. There was no information about an economy class or its location on the outskirts of the property, which could have influenced my choice. As for the missed opportunities to address the issues: over the course of three days, I repeatedly raised these concerns at the reception, spoke twice with the guest relations team, and even tried to involve the tour operator’s guide. Unfortunately, no effective measures were taken. Thus, I agree that this was indeed a missed opportunity, but regrettably, on the part of the hotel staff, not the guests. Thank you for your feedback and for acknowledging my positive comments about the gastronomy, which I genuinely appreciated. However, I sincerely regret that during my stay, the issues remained unresolved despite my repeated attempts to seek assistance. Sincerely, Alexander

Подскажите пожалуйста есть ли детская анимация днем или миниклуб?