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Комментарии пользователя к отзывам
27.10.19
17:52
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
В отеле отдыхали семьей в октябре 2019 года. Изначально...
Dear Ms. Olga First of all let me thank you for taking the time to share your feedback about your recent stay Marina Plaza Hotel, We are happy to know you had satisfactory stay with us,and I do apologize for any inconvenience you may have experienced due to check-in experience. Its only by constructive feedback allow us to target our areas which need improvement, and your feedback will be taken seriously and necessary action will be in place to ensure better guest's experience in the future. Once again thank you and looking to welcome you in the near future at your second home in Aqaba. Sincerely Anas Habashneh |
27.10.19
17:47
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Отель Марина Плаза
Dear Yuri First of all let thank you for taking the time to share your feedback about your recent stay at Marina Plaza Hotel, I do extend my sincere apology for any inconvenience you may have experienced due to Pool works and maintenance, I would like to withdraw your attention that closing the pool was for our guest's safety and avoid any indecent due to pool edges, However we offered our guests two options of using Beach club and Grand Tala Bay along with two drinks, despite we did not stopped the all inclusive program. Al our team members working diligently to enhance our guest' experienced, We appreciate your patience and hope to have another chance to visit Marina Plaza Hotel for enjoyable stay hat you would love and expect . Sincerely Anas Habashneh |
27.10.19
17:40
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Все прекрасно. Отзывчивый и доброжелательный персонал...
Dear Oksana First of all let me thank you for taking the time to share your feedback about your recent stay at Marina Plaza Hotel, We are happy to know you had an enjoyable and comfortable stay with and us and you have liked our staff attitude and genuine,Rooms, Pool , landscape and cleanness of the hotel. We appreciate your recommendations and looking to welcome you soon at your second home in Aqaba. Sincerely Anas Habashneh |
27.10.19
17:37
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Хороший отель
Dear Mr. Vadim First of all let me thank you for taking the time to share your feedback about your recent stay at Marina Plaza Hotel, We are delighted to know you had a good stay with us and you have liked our Food quality, Location and exteriors. We appreciate your nice words and recommendation and we will be looking to welcome you soon at your second home in Aqaba. Sincerely Anas Habashneh |
27.10.19
17:34
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Все в ваших руках
Dear Ms. Yanina First of all let me thank you for taking the time to share your feedback about your recent stay at Marina Plaza Hotel. We are glad to hear you had enjoyable and relaxing stay with us, and happy to know you had liked our staff attitude, Food quality, Rooms and location. your comments and feedback about Beach and animation program will be taken seriously, and I do extend my sincere apology for the inconvenience. We are looking to welcome you in the near future for more enjoyable and memorable stay. Sincerely Anas Habashneh |
21.10.19
15:46
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Марина плаза
Dear Oksana First of all let me thank you for taking the time to share your feedback about your recent stay at Marina Plaza Hotel, We are glad to hear you had enjoyable stay. Let me withdraw your attention that we are in process of increasing our WiFi coverage to reach all rooms and public areas. Once again thank you and we are looking to welcome you in the near future at your second home in Aqaba. Sincerely Anas Habashneh |
21.10.19
15:21
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Красное море forever!
Dear Mr. Igore First of all let me thank you for taking the time to share your feedback about your stay at Marina Plaza Hotel in December 2018, We are glad to know you had enjoyable and memorable stay with us, Its only by valued and constructive feedback allow us to improve our hotel and guest's experience, We appreciate your recommendations and looking to welcome you in the near future at your second home in Aqaba. Sincerely Anas Habashneh |
21.10.19
15:17
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Отличный отдых
Dear Serge First of all let me thank you for taking the time to share such detailed feedback about your recent stay in Jordan and Marina Plaza Hotel, we are delighted to know you had a great vacation with a family with and you have enjoyed the stay and the sights in Jordan. We appreciate your recommendations and we are looking to welcome you in the near future at your second home in Aqaba. Sincerely Anas Habashneh |
21.10.19
15:08
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Поехали спонтанно!!!
Dear Catherine First of all let me thank you for taking the to share your feedback about recent stay at Marina Plaza Hotel, We are glad to know you had enjoyable and memorable stay with us , Its only by valued feedback from valued guest like you enable us to target our problem areas and immediate action will be in place to ensure better situations in the future. Part of our continuous we are in process of covering all hotel rooms with WiFi connection. Once again thank you and we are looking to welcome you soon at your second home in Aqaba. Sincerely Anas Habashneh |
21.10.19
15:02
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
все включено но ничего нет!
Dear Vinogradova First of all let me thank you for taking the time to share your feedback about your recent stay at Marina Plaza Hotel, I do extend my sincere apology for any inconvenience you may have experienced due to swimming pool, Coffee kettle, Food quality, Sauna and steam. Let me withdraw your attention that our hotel provide two bottle of water in the rooms and guest can use the bar and restaurant for any water from 07:00 till 23:00, Also our buffet close at 22:30 and we are flexible to extend whenever needed for the any guests who missed their dinner, The swimming pool was under fixing for safety measurement and our guest were using it during the day Pool was in operation before your stay ends with three days, However we are appreciating your feedback and all team members will work diligently to ensure similar situation can be avoided in the future. Once again thank you and we know you have many choices when it come to you and we hope to have another to choose our hotel in the near future for enjoyable and memorable stay that you would love. Sincerely Anas Habashneh |
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Ответы пользователя на вопросы к отелям
23.10.19
16:08
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Здравствуйте¡ прилетаем в отель с 26.12 по 05.01 будем у вас. У вас бассейн будет работать или нам откатываться от путевки ¿
Dear Anastasia Thank you for choosing our hotel as preferred place of stay, Kindly be informed that all our pool in operation and used by our guests. for any further assistance or inquiries please do not hesitate to contact me directly Best Regards |
06.12.19
12:30
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Добрый день. Пляжные полотенца в отеле - предоставляются бесплатно, под залог или нужно брать свои?
Dear Ms. Marina Thank you for your interests in Marina Plaza Hotel, Further to your inquiry about beach towels Kindly be informed that we offer our guests beach towel cards upon arrival, these towels card can be exchanged to beach towels at Towels counter located at Marina Plaza pools. the cards can be exchanged at guests convenient from 10:00 until sunset. For any further assistance please do not hesitate to contact us anytime. Sincerely |
07.12.19
14:04
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Здравствуйте¡ прилетаем в отель с 26.12 по 05.01 будем у вас. У вас бассейн будет работать или нам откатываться от путевки ¿
Dear Anastasia Our Pools are working and two pools heated in the winter, upper pools and Kids pool, the water temperature can reach 27 or 28. The Sea water temperature from 18 to 19 during winter time. for any further assistance please do not hesitate to contact us directly and time. Sincerely Anas Habashneh |
03.01.20
17:29
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Едем в отель с 5 по 12 января , можно ли заранее попросить поселить в корпус улучшенный , с ремонтом , чайником и феном? Прочитала в отзывах, что 1 корпус хуже всех.
Dear Ms. Lora First of all let me thank you for choosing our Hotel as proffered place of stay, All Rooms are occupied with Hairdryer, and Kettle can be sent to your room upon request and availability, However we implementing continuous preventive maintenance to hotel rooms. However we will allocate your room with another building as per your request, and we will send you the Kettle. I would appreciate if you can send me the booking details in order to accommodate your request and enhancing your experience at Marina Plaza Hotel. Best Regards |
14.02.20
12:26
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Доброго времени суток.
Я так и не понял, со своим алкоголем можно в отель или нет? Или купленное в duty free при заселении заберут?
Dear Dmitriy First of all thank you for choosing our hotel as preferred place of stay, Further to your inquiry about alcohol Kindly be informed If you are staying one week and wanted to bring Alcohol we can allow one bottle each person. Hence you can bring Alcohol from Duty free. Best Regards |
18.02.20
21:38
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Добрый день. Прилетаем в ваш отель 27.02.2020. Номер семейный. Хотела узнать, у нас маленький ребенок, можем мы заказать в номер детскую кровать. За ранее спасибо.
Dear Yulia warm greetings from Marina Plaza Hotel! Further to your inquiry about baby bed I would appreciate if you can let us know the booking details in order to prepare and book the baby bed before your arrival. Sincerely |
21.02.20
18:03
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Добрый день, мы вылетаем 27.02.2020 в 9,00, уральскими авиолиниями. Прилетаем в Акабу в 12,30. Номер у нас семейный двухкомнатный. Трое взрослых и ребенок до 3лет. Отдыхаем у вас до 5.03.202г.
Dear Ms. Yulia We have your booking at our data base and we add a baby bed as per your request. Sincerely |
12.03.20
10:49
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Добрый день. Хотим забронировать тур в Marina Plaza с 15.03 по 22.03 DBL. Просим вас зарезервировать для нас номер с раздельными кроватями TWIN. Абсолютно не представляется возможным спать на French bed. Туроператор сообщает, что с его стороны предоставление TWIN гарантировать не может, поскольку номера распределяет сам отель.
Dear Ms. Irina Warm greetings from Marina Plaza Hotel! Thank you for choosing our hotel as preferred place of stay and we hope you enjoy your experience with us, Further to your request of having twin bedded room please advise the booking names in order to book twin room for your good end. Best Regards |
12.03.20
10:51
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Здравствуйте, мы с мужем и маленьким ребёнком заезжаем к вам отель с 17. 03 2020 на 7 нтчей, можно ли забронировать детскую кроватку и рассчитывать на тихий номер с чайником ?
Dear Ms. Anastasiua K Warm greetings from Marina Plaza Hotel! Thank you for choosing our hotel as preferred place of stay, Further to your request Kindly send us booking names in order to prepare a baby crib and Kettle in the room upon arrival. Best Regards |
05.03.20
12:24
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Jordan
Marina Plaza Tala Bay
4*
Aqaba
Добрый день, подскажите пожалуйста, на территории отеля есть ли вай фай? Где можно приобрести сим карту вашего оператора
Dear Ms. Marina Warm greetings from Marina Plaza Hotel! All Hotel rooms has a high speed internet connection and our Public areas as well. Best Regards |