Questions and answers
All questions - 1 191
Hello! Is there a children menu? especially porridges, in your hotel? Is there a mini-club? Are there children animators?
Hello! We'll stay in your hotel from 26/04 till 04/05 - three adults + two children, booked two standard rooms ROH. We would like to live close to each other (in one building), but not at the ground floor (it's important). One room with one double bed + extra bed for a child, the other room with two twin beds. We also don't want to see a lot of resting people from our windows.
Tui operator, arriving 26/04 around 12.30 - 13.00.
Thank you in advance
Hello! We would like to stay in the new building. Which room categories are in that building? 2 adults + 1 child of 11, operator - Gold Travel. Tomorrow we're going to book.
The representative of Karakum travel Agency, Julia.
Can we have a full food ration at the first and the last days of our staying in your hotel, if we have a night flights? What time will we get bracelets? And at what time will them be taken off?
Hello! What is the kids club like? Can we leave there children to play at least for an hour?
hello! we would like to stay in your hotel from the last week of May for 3 weeks with children. Are reconstraction works in pools finished? When you'll start cooking fried potatoes? Almost in every hotel there is fried potatoes, and it is a great option for mothers with children, beacause it is really hard to feed children.
Why don't you show negative reviews about your hotel? People deserve to know the truth about your food and rooms.
Hello! We're going to stay in your hotel with two children of 1,5 and 3 years old. Do you have children chairs, children cots and children menu? Thank you in advance!

Hello! We're arriving to your hotel in April. Are there children pools and a water slides?
Our family (6 persons) is arriving the December 27th. Please, recommend to us a comfort accommodation option: a marrieds of 75 years old in one room, and 2 adults and 2 kids (10 and 3 years old) in the other one.
What do you can suggest?
Good day!
I need your help, you are my last hope! Read my post please, this is very important, I'm asking you!
I have stayed at your hotel in October (from 15th till 26). I reealy liked your hotel, i'll come back again!
I'm asking you to help me find a man, who lived in your hotel at the same period of time. He really helped me, he protected me, but he got phisical abuse from bullies. He helped me, but i didn't have time to thank him for that! I know that he was from Czech Republic with his friends (6 or 7 persons), one of them name is Martin. I remember that they lived above reseption (Old Sigal). This is everything what i know about these men. They left about October the 20.
My name is Olga Hrapkova, i lived in 184 room. You can check information about me.
I ask you not to turn away, i belive that there are good people in this world. I need any information about them, names, town, e-mails, anything!
Please, help me.
Thank you in advance.
My e-mail: o.hrapkova@mail.ru
In which building is situated a standard room? Can we stay in the new building, and how does it called?
Which restaurants can we use if we stay in standard room?
Hello! I would like to know, at what time we can occupy the room, and what time we should leave?
Good afternoon! We have the following situation: i'm the travel agent (begginer). Contracts signed with Anex Tour and Pegas Touristic.
My friends and I would like to stay at your hotel at New Year's holydays from 26th of December to 8th of January. But it seems to me that we're late. As far as I understand Anex tour already sold out, am I right? In which travel agencies we can also book your hotel? Pegas doesn't have it. And we don't have much time.
Maybe you can advice something. Thank you.
Timofey Kuznetsov.

Hello! Is there a children menu? especially porridges, in your hotel? Is there a mini ...

Hello! We'll stay in your hotel from 26/04 till 04/05 - three adults + two children, ...

Hello! We would like to stay in the new building. Which room categories are in that b ...

Hello!
Can we book a room directly with you?
2 adults with a child, 24/06 - 16/07.

Can we have a full food ration at the first and the last days of our staying in your ...

Hello! What is the kids club like? Can we leave there children to play at least for a ...

hello! we would like to stay in your hotel from the last week of May for 3 weeks with ...

Why don't you show negative reviews about your hotel? People deserve to know the trut ...

Hello! We're going to stay in your hotel with two children of 1,5 and 3 years old. Do ...

Hello! We're arriving to your hotel in April. Are there children pools and a water sl ...

Hello! Do you have wi-fi? How much does it cost?

Hello! Tell us please how do you congratulate guests at their birthday?

Hello! How do you congratulate guests with there birthday?

Is an air-conditioning system working now?

Our family (6 persons) is arriving the December 27th. Please, recommend to us a comfo ...

Good day!
I need your help, you are my last hope! Read my post please, this is very ...

In which building is situated a standard room? Can we stay in the new building, and h ...

Hello! I would like to know, at what time we can occupy the room, and what time we sh ...

Is there a heated swimming pool in your hotel?

Good afternoon! We have the following situation: i'm the travel agent (begginer). Con ...