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2 +2 Прирост читательского охвата
за последние 30 дней
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Vacation as a With family in October 2025
25.10.25 - 06.11.25
- Do not recommend the hotel
4
  • 3 accommodation
  • 5 service
  • 4 food
Unverified review
Doesn't affect the hotel's rating
Отзыв написан из отеля
25 - 06 November

Menager SELCUK мучил нас с 5 часов утра не давал номер до 13:00 немцев заселяли сразу в номера утром

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Менеджер Сельджук Отеля Аннабелла измучил нас не давал номер с 5 часов утра до 13:00, немцев заселял сразу.

Мы заявляем о неуважительном отношении к гражданам Российской Федерации по сравнению с гражданами Германии.

Менеджер Сельджук издевается над гражданами РФ не даёт нам номера, а если и даёт только на речку вонючку с комарами на 1 этаже и то в 13:00.

We're talking about the unprecedented recognition of the Russian Federation for the protection of German citizens.

Manager Selcuk is mocking Russian citizens, refusing to give us rooms, and even then, he only gives us a room by the stinking, mosquito-infested river on the first floor, and that's only at 1:00 PM.

Оценка сервисов отеля автором

2.5 Services and maintenance quality
  • 5.0 Speed and quality of Internet connection(WiFi)
  • 1.0 Animation
  • 3.0 Polite and attentive staff
  • 1.0 Work of reception
5.0 Suitable for a holiday
  • 5.0 Business trip
  • 5.0 Family vacation with children
  • 5.0 With friends
  • 5.0 Couple
  • 5.0 If you only need to spend a night
  • 5.0 Party
  • 5.0 Quiet
5.0 Beach
  • 5.0 Comfortable number of holidaymakers
  • 5.0 Beach infrastructure
  • 5.0 Comfortable sea enterance
  • 5.0 Beach cleanliness
Children services
  • Infrastructure for children
  • Children animation
  • Food for children
5.0 Location convenience
  • 5.0 By beach
  • 5.0 By places of entertainment - night clubs, cinema, etc
  • 5.0 Cafes, restaurants, shops
  • 5.0 By places of interest
5.0 Rooms
  • 5.0 Room air conditioning
  • 5.0 Room cleaning
  • 5.0 Quality of furniture, bathroom equipment
  • 5.0 Room soundproofing
4.3 Hotel infrastructure
  • 4.0 Hotel safety
  • 4.0 Restaurants and bars
  • Comfortable parking
  • 5.0 Territory maintenance
  • море
  • песок
  • менеджер сельджук
  • menager reception - selcuk
Added: 05.11.2025 09:43
Статус отзыва: Unverified review - Doesn't affect the hotel's rating 682 characters in the review
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автору
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Комментарии к отзыву (1)

Dear Guest,

Thank you for your online feedback and we regret your negative experience at our hotel. Please note that check-in time is 2:00 PM. If you expected your room upon arrival at 5:00 AM, you should have booked an extra night. Check-out is at 12:00 PM, after which the rooms are cleaned. Your statement that German guests are given preferential treatment is absolutely untrue. We welcome all guests, regardless of nationality. Perhaps you will give us another chance in the future so we can better demonstrate our high standards.

Sincerely,

Annabella Hotels
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Valeriy
Russia
Moscow
Не проверенный аккаунт
Турист
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