User’s publications feed

Good afternoon Mrs. Irina we're still waiting for the voucher number ??????????????

Good morning Mrs Irina as we have negative review we have much and much more positive reviews about the hotel and the staff you have a personal problem with someone, or you were pushed by someone to write what you wrote it's another thing for your knowledge the person that you are talking about he is the hotel manager already for 15 years so collect your information right first before your war if you are right write your reservation voucher number to show to us and everyone that you are saying the true waiting for your voucher number

Good morning Mr.Vitaliy Thank you very much for your honest and detailed feedback, which is so important for us to improve our service. We appreciate this very much. you are always welcome to our hotel, and we wish that your next visit will be in the nearest soon Best regards from all sharm holiday resort team Nader Ahmed

Good afternoon Mr. Valentin thank you for spending your time to write such a review about your stay in our hotel and without further ado, we will respond to all the points you raised as following : 1-you said that you paid more than 150000 for a double room for 9 nights and that's so much, so you answered yourself on this point when you said that you changed the hotel with a significant surcharge to seek for a higher category hotel, and also you didn't mention that those 150000 including your flight and as you know and everyone knows that just for the flight goes more than 80% from the money that you paid and specially in the period when you came to Egypt the flight prices went 3 times more due to the rise in global gasoline prices caused by the situation in the Middle East. 2-you wrote about the room condition and your problem with it, I have only one question Why didn't you go to reception and talk about these problems or ask to change room? Even when you made the early check-out you were asked about the reason and your answer that you were seeking for a higher category hotel. 3-for food for sure that you saw by your eyes the several nationalities that we are serving in our hotel so our buffet is varied to serve all of those nationalities beside the pizza corner and the seafood extra charged restaurant ,but what really stopped me "Мяса или птицы практически нет, максимум фрикадельки или сосиски из не пойми чего и то если хватит" and it's not true as meat,poultry and fish are served in lunch and dinner and for sure after 1 night you will not able to see that. 4- "Пиво кислое и выдохшееся, разливают из открытых бутылок. Видимо его сами разливают по бутылкам и прикрывают пробками, при открытии нет характерного хлопка и, если присмотреться все бутылки в холодильнике с мятыми пробками" from where you have such false information, try to say logic words instate of fake words. 5-"Отел брали не читая отзывов, просто по рейтингу и он тут на удивление высокий, видимо накручивают отзывы" if you don't like something it doesn't mean that you have the right to insult the opinions of others. best regards Nader ahmed

Good morning are you sure that you are talking about sharm holiday resort ?

Good Evening, Mrs. Irina Thank you very much for your honest and detailed feedback, which is so important for us to improve our service. We appreciate this very much. All the points you mentioned in the review will be carefully considered. Sincerely, Nader Elfiki

Good morning our dear guest thank you so much for your review about the hotel waiting for you best regards Nader Ahmed

Yes there are disco in the hotel

yes there are disco in the hotel

Good morning, Mr. Gennady Thank you very much for your honest and detailed feedback, which is so important for us to improve our service. We appreciate this very much. All the points you mentioned in the review will be carefully considered. We guarantee you better service on your next visit. Hope to see you again soon. Sincerely, Nader Elfiki