Hello! I'll stay in your hotel from 13/09 till 17/09. My return flight is at 22 pm, can I have a late check-out? How much does it cost? Thank you!

Hello! We'll come to your hotel in November, one of the day we would like to spend in Luksor. How much does taxi cost to go both ways ($)? 2 adults + 1 child. Thank you!

Hello! I'm choosing a hotel to stay in, but I'm a disabled person in a wheelchair. Is it possible for me to stay in your hotel? Are there ramps and paths to the beach, is there a special toilets at the beach? Can I get the restaurant without stairs? Is there an elevator? Are there any disabled persons stayed in your hotel before?

Hello! In which buildings are sea view rooms situated? We have a reservation for 29 of september.
We would like to know beforehand to read reviews. Thank you!

Hello! Please, confirm my reservation: 01.09-15.09.14 TEZ TOUR FEDOTOVA TATIANA FEDOTOV SERGEI

Hello! I'll come to your hotel with my child - from 28/08 till 6/09 from Chelyabinsk. Our return flight at 23.50. Can we have a late check-out? or you'll cut off our bracelets? Thank you!

I've heard about fever in Liberia, it's horrible news!

Hello! Which imported drinks are included in ULTRA ALL? IS there a heated pool? We'll come to your hotel in December.

Hello! We'll come to your hotel from 1/09 till 15/09 for the second time (last time was in September 2011). We stayed in 1907 room, can we stay in the same (or similar) room?
Thank you!

Hello! We'll stay in your hotel from 1/09 till 14/09. It'll be our forth visit, and we are your regular guests. Our requests: not at the ground floor, not connected. We stayed in 2120 and 1413 for the last times. We hope for your hospitality and understanding.

Hello! We'll come to your hotel again and we booked a room already. How much is late check-out cost? Thank you!

Уважаемые сотрудники Меркури! Мною было отправлено 6 и 7 августа сообщения, на которые я до сих пор не получила ответа (прошло 13 дней). Убедительная просьба ответить и подтвердить бронь. Спасибо.

Добрый день, едим в ваш отель. Можно получить информацию по работе фитнес и спа центра (время работы и стоимость), а так же по системе UAI что будет включено, (прошлое наше посешение в эту систему еще входил закрытый пляж), что с ним сейчас.
Большое спасибо.

Здравствуйте!с 18 мая по 02 июня июля отдыхали парой в Вашем отеле в корпусе "Козерог", в номере 1703.Остались от отдыха в большом восторге и решили снова вернуться в Меркурий с 08 сентября по 22 сентября.Есть ли возможность заселиться снова в этот же номер?Большое спасибо за ответ. Наши фамилии Torshenkova Irina, Torshenkov Vladimir.

Hello! we booked a room in your hotel, from 11/09 till 21/09, operator TezTour, application number 14527920, tourists BURYKIN DMITRY and BURYKINA OLGA. They'll have a wedding anniversary 16/09 (25 years). Can you provide any kind of a compliment? Thank you!

Hello! How long is the couch provided in a standard room? If it's not long enough for our child, can you provide an additional bed?

Hello! Is there a kite station at your hotel beach?

Hello! Is there wi-fi in your hotel rooms?

Hello! What is the difference between all and uall catering system?

We stayed in your hotel with my husband from 19/06 till 10/07. We're members of le club accor hotels. My husband got bonus points, and I didn't. Can you add my bonus points to my card? Our names - Viktar Artsiukhov , Halina Artsiukhova. Regards, Halina.