Здравствуйте! Наша бронь: ZHUKOVA MARINA, ZHUKOV BORIS, ZHUKOV VLADIMIR с 27.12.2014 по 05.01.2015, номер FAMILY ROOM ONE BEDROOM (MINIMUM 4 PAX). Едем в ваше отель уже 3-й раз, поэтому хотелось бы разместиться в 5 или 6 корпусе, заранее благодарю!

Natalia, we'll come to your hotel at 11 am local time

Hello! We will come to you for the New Year. Are the pools with adult slides warm?

Good evening! We come to Your magnificent hotel on 22 December: Konstantinova Elena and Konstantinov Maxim (child). Inform us, please, has our tour been paid for by the touroperator?

If it's possible, please, provide us a room in 4, 5 or 6 buildings.

Hello! We'll come to your hotel: Svetlana Semenova, Elizaveta Semenova, Ioann Semenov, from 11/01 till 21/01. Please, check the payment from our travel company.

Good afternoon! We'll come to your hotel 28/12 (9 persons). Please, check if there is our payment from our travel agency.
Our names: Gennady Danilin, Natalia Danilina, Sofia Danilina (child), Maksim Danilin, Polina Dalinina (child), Anastasia Danilina, Sergey Vorobiev, Natalia Vorobieva, Natalia Vorobieva (child).
And here is another thing: first three people stayed in your hotel before, so there is a compliment will be provided for them, as I understand.

Hello! We will come to your hotel on 27 December 2014, we are 3 children and 2 adults, please give us rooms in blocks 4, 5 or 6, and so that our rooms would be next to each other. Thank you in advance! Or one family room (but with two bedrooms). Vinokurov Vladimir (07.11.1971) Vinokurova Natalia (09.10.1979) Vinokurov Yurii (01.02.2002) Vinokurov Efim (09.02.2003) Vinokurov Mikhail (09.11.2010)

Will the Christmas dinner on 6 January be organized outside or inside? We will be in the hotel on 4 January ( Nikonov A ., Nikonova N., Nikonova A.,), please, leave for us a family room in block 4 or 5. Thank you in advance.

Здравствуйте, скажите, пожалуйста есть ли в Вашем отеле теннисные корты?

Добрый день! Большая просьба уточнить:
- в номерах FAMILY ROOM 2 BEDROOM есть ли межкомнатная дверь ?!
- подогреваются все-таки бассейны и какие?

Читать полностью на https://tophotels.ru/main/account/questions/

Здравствуйте , будем у вас в отеле 4 января ( Nikonov A., Nikonova N., Nikonova A. ).Большая просьба оставить для нас семейный номер в 5 корпусе на втором этаже .Заранее спасибо.

Hello! Please, confirm PAYMENT: ZHUKOVA MARINA, ZHUKOV BORIS, ZHUKOV VLADIMIR from 27.12.2014 till 05.01.2015, FAMILY ROOM ONE BEDROOM (MINIMUM 4 PAX). Our reservation is confirmed, but is there our payment? Please, help us!

Good afternoon, hope to hear from you the reply on the possibility of reserving for us a room in the 4th (or 5th) block on the 1st floor. Also please put in the room a cot for a child of 1 year.

hello. where can I find a map of the hotel in Russian? And which pools are heated?

Hello! Do you provide baby carriages in your hotel? Are there nanny services provided?

Good evening! Are water slides and pool with them heated? Can you confirm our reservation? Thank you!

Hello, Natalia! Please, confirm our reservation: Nikonov Aleksandr , Nikonova Nataliia , Nikonova Anastasiia (from 4/01 till 17/01) room Family one bedroom (min 4 pax). Please, send us a hotel plan. Thank you in advance!

Hello! Do you provide an iron in your hotel and how much does it cost?

Здравствуйте, Наталья.
Можно проверить есть ли бронь на 25.12- 01.01
Komarov Aleksandr
Komarova Anna
Komarova Lada
Komarova Diana
Номер фэмели однокомнатный.
Пожалуйста,по возможности хотелось бы заселиться в тихий номер с балконом в 4,5 корпусах.
Спасибо.