Good afternoon! We'll come to your hotel at the end of April. It'll be our first trip to Sharm. Is it will be windy? We'll be with a child of 6 years old. Is it ok to swim in the sea already? Should we take special swimming shoes? Is there a jetty for entering the sea? Thank you in advance.

Good afternoon! Is there a babysitter service in your hotel?

Good afternoon! Is there a hairdressing in your hotel? Thank you!

Good afternoon! Are there waterslides in your hotels? Thank you!

We booked a tour to your hotel from 22/03 till 2/04. We hope to have a memorable stay, it's our first visit of Egypt. We would like to have a warm greetings and a surprise at arrival.

Hello! We'll stay in your hotel from 27/03 till 6/04: 3 persons. one of us is a 1.5 years old baby and another one is a grandmother with bad legs. Please, provide us a room closer to the sea at the ground floor with a double bed (because a baby sleeps with mother) and one single bed. We are travelling a lot, and all hotels help us usually. Our names Tsybulking Anna, Tsybulkina Maria, Andronova Elena. Can we have an early check-in? Thank you!

Hello, dear colleagues! Our tourists have booked a tour to your magnificent hotel. They are elderly people, so it is preferable that their room would be situated closer to the coastal line. Is it possible if they have reserved STANDARD ROOM 2 ADL? Waiting for the reply! Thanks a lot!

Hello, dear colleagues. A big group of our tourists is going to stay in your hotel from 30/03. Are reconstruction works will be finished till that time?

Hello, dear colleagues. A big group of our tourists is going to stay in your hotel from 30/03. Are reconstruction works will be finished till that time?

Hello! I'm a tour agent and regularly send tourists to your hotel as I like it very much and tourists are always satisfied. This time I'm coming myself with the whole family. We arrive on 20.03, first reservation are my grandmother and mother - Abdulina Fatima, my grandmother is already a regular guest, please give her the 3233 room if possible, or just a good room on the 2 floor. And my mother comes to celebrate her 50th anniversary that she will have soon. The second reservation are Karpacheva Natalia( repeat guest) and Galimzianov Igor, this is mine, we are honeymooners and would be grateful to get a good accomodation and a compliment from the hotel. Thank you in advance. I'm sure that my favourite hotel will live up to our expectations.

Good afternoon! We'll stay in your hotel from 19/04 till 29/04. Please, check our reservation: ALEKSEEVA ELENA and KUVETSKII IVAN. We have a wedding 17/04, is there a compliment will be provided for us? We would like to have a sea view room with a double bed (not two single beds moved together). Thank you!

Good afternoon! What was renovated in your hotel after Shoras? Where are water slides situated? Which infrastructure of aloha and golden can we use? Thank you!

Hello! Is there a private beach in your hotel? Or is it for several hotels? If second, what is the main benefit of stay in the 5*?

Hello! We'll come to your hotel 24/03. Is there wi-fi in rooms? How much does it cost and how fast is it? Please, check our reservation: 1 room - Matveev V -Tselishcheva E, 2 room - Tselishcheva K- Matveeva V. We're a family: 2 adults with 2 daughters, please, provide us close to each other rooms. What is included in all inclusive system? Thank you for the respons.

Good afternoon! We'll stay in your hotel with a child of 1 year old from 3/04 till 12/04, arrival at 7 am. Is there a possibility of early check-in? Can we book a certain room? Is there a children pool in your hotel? Thank you in advance for the response.

Hello! Which company does control your hotel? Whose management is?

Good afternoon! Is there wi-fi? How much does it cost?

Good afternoon! Is your hotel renovated?

Здравствуйте! Мы будем Вашими гостями в период с 27.03-6.04. И у нас к Вам большая просьба, мы будем семьей из 3 человек, в их числе полуторогодовалый ребенок и бабушка с больными ногами. Можно ли подобрать номер поближе к морю и на 1 этаже? И чтобы в номере была одна двуспальная кровать, т.к малыш спит с мамой и одна односпальная! Мы путешествуем часто и во всех отелях нам шли на встречу! Будем благодарны, если и Вы нам не откажете! Наши данные Tsybulking Anna, Tsybulkina Maria, Andronova Elena. Заранее спасибо!

Здравсвуйте, хотим съездиььтс детьмимв Ваш отель. Не очень ясно, есть ли участок с расчищенным входом (у нас 5 деток от 2 до 11 лет) и, если есть, то насколько большой (в отливы/при волнах безопасно ли купаться)? Спасибо.